FAST DELIVERY AND EASY RETURNS

ECCO CLUB

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Join our membership program with incredible benefits and exclusive perks. Unlock greater discounts, free shipping, early access to sales and much more.

MEMEBER-ONLY BENEFITS

Join The Club

How ECCO CLUB works?

Each ECCO CLUB tier unlocks new rewards. Earn 1 point for every £1 spent online or in-store to climb tiers and access exclusive benefits.

0-500 points

  • ALL MEMBER-ONLY BENEFITS
  • 5% discount on all full-price purchases

501-1000 points

  • ALL MEMBER-ONLY BENEFITS
  • 10% discount on all full-price purchases
  • Early access to exclusive drops
  • Personalised offers

1001+ points

  • ALL MEMBER-ONLY BENEFITS
  • 15% discount on all full-price purchases
  • Early access to exclusive drops
  • Personalised offers
  • Anniversary Treat

FAQ

Most frequently asked questions for the Ecco membership.

1. How can I register for ECCO CLUB membership? 

You can register for ECCO CLUB membership on ecco.com or in ECCO retail shops by filling in the registration form.

2. What are the benefits of ECCO CLUB membership?

As an ECCO CLUB member, you enjoy free shipping on all ECCO purchases. Additional benefits include tier-specific discounts:

Insider (0-500 points): £10 welcome discount Try&Buy, Free shipping Extended return, Early Access to Sales

Icon (501-1000 points): 10% discount on all full-price purchases Above rewards plus: Early Access to Drops, Personalised Offers

Elite (1001+ points): 15% discount on all full-price purchases. Above rewards plus: Anniversary Gift

3. What can I do with the points in my account? 

You collect your points in order to be able to reach a new tier. Once you reach a new tier, new additional benefits will be unlocked.

4. Do my points expire? 

Your points expire 12 months after purchase. For example, become a member on September 10, 2025, and made a purchase your points will expire on September 10, 2026.

5. Do I receive my birthday gift? 

Yes, as a valuable member you will receive a special promo code with a 20% discount valid for 35 days from your Birthday. Just make sure to add your birthday date to your ECCO CLUB account information. Alternatively, you can ask our store staff to check your account and apply your birthday voucher for in-store purchases during your birthday month.

LENGTH

Measure the length by placing a tape measure where your palm begins and measuring up to the tip of your middle finger.

LENGTH

Measure the length by placing a tape measure where your palm begins and measuring up to the tip of your middle finger.

FIND YOUR SIZE

Your foot has soft curves, and we believe your footwear should too. That's why ECCO strives to ensure a natural fit, with shoes designed to follow the contours of your feet.

Follow these three easy steps:

  1. To measure your feet from heel to toe all you need is a piece of paper, a pen and a ruler. 
  2. Draw a line in front of your longest toe and measure the distance between the edge of the paper and the line.
  3. Use this measurement in the slider below to find your ECCO shoe size.

Remember to measure both feet as they might be slightly different. Let the longest foot decide your shoe size.

Fit tip: Many styles have removable inlay soles for adjustments. Try one of our other inlay soles, which vary in thickness, to perfect your fit based on your needs.


FIND YOUR SIZE

Your foot has soft curves, and we believe your footwear should too. That's why ECCO strives to ensure a natural fit, with shoes designed to follow the contours of your feet.

Follow these three easy steps:

  1. To measure your feet from heel to toe all you need is a piece of paper, a pen and a ruler. 
  2. Draw a line in front of your longest toe and measure the distance between the edge of the paper and the line.
  3. Use this measurement in the slider below to find your ECCO shoe size.

Remember to measure both feet as they might be slightly different. Let the longest foot decide your shoe size.

Fit tip: Many styles have removable inlay soles for adjustments. Try one of our other inlay soles, which vary in thickness, to perfect your fit based on your needs.


FIND YOUR KID'S SIZE

At the rate children's feet grow, we suggest measuring them every 2-3 months. ECCO shoes follow the natural shape of your child's foot allowing growing toes the right amount of wiggle room.

Follow these three easy steps:

  1. Have your child stand barefoot on a sheet of paper. The edge of the paper and the back of their heel should be touching the wall. 
  2. Draw a line in front of your child's longest toe and measure the distance between the edge of the paper and the line.
  3. Based on this measurement, use the slider below to find your child's current ECCO shoe size.

We recommend that you measure both feet as they might be slightly different. Let the longest foot decide your child's shoe size.

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Your shoe size

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Size /

Use these two measurements to find your size on the chart below.

Use these two measurements to find your size on the chart below.

FREE RETURNS

Still concerned about the size? Don't worry! If the shoes don't fit, you can return them for free within 30 days for a full refund. For more information, please see our Return Policy.

 

You can also visit one of our stores where our staff are ready to help you find the right size. Find your nearest store here.

 

If you have any further questions, please reach out to our Customer Care.

FREE RETURNS

Still concerned about the size? Don't worry! If the shoes don't fit, you can return them for free within 30 days for a full refund. For more information, please see our Return Policy.

 

You can also visit one of our stores where our staff are ready to help you find the right size. Find your nearest store here.

 

If you have any further questions, please reach out to our Customer Care.

FREE RETURNS

Still concerned about the size? Don't worry! If the shoes don't fit, you can return them for free within 30 days for a full refund. For more information, please see our Return Policy.

 

You can also visit one of our stores where our staff are ready to help you find the right size. Find your nearest store here.

 

If you have any further questions, please reach out to our Customer Care.