Fast Delivery and Easy Returns
🤝 ECCO Club: Join The Club to unlock rewards & discounts
Fast Delivery and Easy Returns
•🤝 ECCO Club: Join The Club to unlock rewards & discounts
•Fast Delivery and Easy Returns
🤝 ECCO Club: Join The Club to unlock rewards & discounts
It takes up to 16 working days for us to receive and process your return. As soon as your return is registered and processed at our warehouse, we will refund you the purchase amount and notify you via email.
We will refund you to the same payment method you used when placing your order. The refunded amount will be visible in your bank account within 2-10 business days after receiving a return confirmation via email.
You can track your return parcel by using the tracking number from your return label here: https://www.evri.com/track-a-parcel or https://www.parcelforce.com/TRACK-TRACE.
You can exchange an article by returning it and then placing a new order in the desired size or colour.
You can either create the order right away or await the refund of your returned order. However, we recommend placing the new order as soon as possible, as we do not have the possibility to reserve goods in our system.
If you wish to return a product, please refer to our return policy for detailed information: Return Policy.
All return shipping is free of charge, however shipping fees will not be refunded. For more information about returns, please see our Return Policy.
It takes around 10-16 business days for us to receive and process your return. We will refund you the purchase amount to the same payment method used when placing your order. The refunded amount will be visible in your bank account within 2-10 business days after receiving a return confirmation via email.
The amount will be credited to your PayPal account unless you have paid as a guest. In that case, the amount will be credited to your bank account.
Get in touch
Give us a call
+ 44 20 37694070 Monday - Friday 07.00 - 17.00
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